Healing at Home: How PAD Home Pet Services is Transforming Feline Healthcare

“You have to earn a cat’s love and respect—and when you do, you have it forever.” – Dr. Nicole Liebman

Listen to episode #625 now, featuring Dr. Nicole Liebman, DVM, and Ron Coughlin, Co-Founders of PAD Home Pet Services
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This episode is sponsored-in-part by Maddie’s Fund and the Rescue Cleaners and Disinfectants.

In this inspiring episode of the Community Cats Podcast, host Stacy LeBaron sits down with Dr. Nicole Liebman and Ron Coughlin, the passionate duo behind PAD Home Pet Services—a pioneering in-home pet care company dedicated to making veterinary support more accessible and compassionate, especially for cats.

Dr. Liebman, a lifelong animal lover and veterinary oncologist, shares her deep respect for feline behavior and the importance of minimizing stress during care. Alongside Ron Coughlin, former CEO of Petco and current animal welfare advocate, the pair explore how PAD’s in-home model meets critical needs in underserved communities—reducing stress for cats, supporting overburdened clinics, and empowering veterinary technicians.

They unpack staggering industry realities—like how over half of all cats never see a veterinarian each year—and share how PAD fills the gap by providing services such as nail clipping, hospice support, post-surgical care, and more, all within the comfort of a pet’s home. The episode highlights collaborations with rescue groups like Little Wanderers and emphasizes how this innovative model is already expanding beyond New York City.

Listeners will also gain a behind-the-scenes look at the challenges of veterinary care deserts, technician shortages, and how PAD’s community-focused, tech-driven model aims to be a game-changer—without sacrificing the personal, heart-centered care that animals deserve.

Whether you’re a cat lover, rescuer, or industry professional, this conversation will leave you inspired to reimagine what accessible, compassionate pet care can look like.

Press Play Now For:

• Why 53% of cats aren’t getting veterinary care—and what PAD is doing about it
• The importance of veterinary techs in in-home care
• Challenges facing NYC’s rescue and TNR community
• PAD’s impact in care deserts like the Bronx and Long Island
• Why at-home care can reduce clinic congestion and improve patient outcomes
• Ron’s vision for a national model without compromising care standards
• Dr. Liebman’s touching story of a beloved bodega cat’s forever home journey

Resources & Links:

• PAD Home Pet Services (https://padhps.com/)
• Email: ron@padhps.com
• Little Wanderers NYC (https://lwnyc.org/)
• Animal Medical Center NYC (https://www.amcny.org/)
• Rancho Coastal Humane Society (https://rchumanesociety.org/)
• Meals on Wheels Pet Support Program (https://www.mealsonwheelsamerica.org/find-meals-and-services/)

Sponsor Links:

• Maddie’s Fund (https://www.communitycatspodcast.com/maddies623)
• Rescue Cleaners and Disinfectants (https://www.communitycatspodcast.com/virox)

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